Customer Testimonials

Very helpful he had corrosion on a 2001 Chevy Colorado was under warranty. Gave me a loaner vehicle was returned in a short period of time the repair excellent service.

Bought a car from these guys back in 2022. Just hit 120k miles. Car has been terrific. Shoutout to Blasius and their entire team.

I had a wonderful experience at Chevrolet, thanks to Joel! His customer service was excellent. He was very professional, friendly, patient, and helpful throughout the entire process. He is truly a great salesperson who makes you feel comfortable and valued as a customer. If you visit Chevrolet, I highly recommend asking for Joel seguí. You won’t be disappointed! Thank you, Joel, for making my experience such a great one!

I am very pleased with the professional service I received from both salesman Mike Cip and General Sales Manager Steven Morley. After I shared my dissatisfaction about a previous deal, Steven gave me a call and did a fantastic job addressing my concerns and making an effort to earn back my trust. I appreciated his professionalism, willingness to listen, and commitment to making things right. Although we weren’t able to reach an agreement, I appreciate how both Mike and Steven handled the situation. Their professionalism left me with a positive impression, and I’d consider working with them in ... Read More

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Google - Nov 10, 2026

I am very pleased with the professional service I received from both salesman Mike Cip and General Sales Manager Steven Morley. After I shared my dissatisfaction about a previous deal, Steven gave me a call and did a fantastic job addressing my concerns and making an effort to earn back my trust. I appreciated his professionalism, willingness to listen, and commitment to making things right. Although we weren’t able to reach an agreement, I appreciate how both Mike and Steven handled the situation. Their professionalism left me with a positive impression, and I’d consider working with them in the future.

Great experience- Corey was helpful with good communication and follow through. Very happy with our purchase!

I have only good things to say about Blasius Chevrolet in Waterbury, CT and my experience with purchasing a used Chevy truck this past October. From the very moment I contacted the dealership, my inquiry was handled with expediency and professionalism, despite the fact that I was an out-of-state buyer. Glenn Ellis initially handled my call and made sure I was connected with the salesperson, Mike Cipriani, who was handling the sale of the vehicle. Both gentlemen went far and above the call of duty and provided me with exceptional service and support. Mike was hands down the best dealership ... Read More

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Google - Nov 10, 2026

I have only good things to say about Blasius Chevrolet in Waterbury, CT and my experience with purchasing a used Chevy truck this past October. From the very moment I contacted the dealership, my inquiry was handled with expediency and professionalism, despite the fact that I was an out-of-state buyer. Glenn Ellis initially handled my call and made sure I was connected with the salesperson, Mike Cipriani, who was handling the sale of the vehicle. Both gentlemen went far and above the call of duty and provided me with exceptional service and support. Mike was hands down the best dealership salesperson I’ve ever worked with (and I’ve worked with a lot!). Other dealerships on the east coast had been dismissive of my interest in prospective vehicles, despite my requests to put a deposit on them. In sharp contrast, Mike was so refreshing to work with. Anything I asked for to help inform my purchase from afar, he supplied: all manner of videos, images of the underside of the truck, climbing on a high vantage point to take pics of the top of the truck cab, zoomed in and zoomed out pics, pre purchase maintenance including arranging for the mounting of my favorite kind of off-road tire as well as last minute fluid replacement. Mike and the head of sales (also a Glenn, I believe) even stayed late—well after closing on a Friday evening—to meet me after nearly 18 hours of traveling from Montana. They made sure I had ample time to test drive it and look it over carefully before finalizing the purchase. And the best part of all: Mike had met his promise to me to have all my purchasing paperwork ready so it literally took 15 minutes to sign and be on my way. I set out on my three day cross-country drive that evening without any concerns for the soundness of the truck. I’m looking forward to my next purchase from them despite the fact that they’re located clear across the country. Their honesty and customer service is well worth the drive to Connecticut!

Completely satisfied with the expertise and professionalism of sale agent Chris Shedd. The experience was smoothe and hassle free on my purchase and trade in. He took the time to explain everything I needed to know and walked out of there satisfied. Thank you again for your service and if I need anything else as far as purchase, I wouldnt hesitate to go back there.

Very professional, and on point.

By far the biggest waste of time, money, and brain cells. Everyone in the service department is useless and devoid of intellect. They've kept my car for going on a month, keep saying it's okay to pick up just for the issues to persist. We've shown video evidence and gave explicit explanations of the electrical issues the vehicle is having and yet they just can't seem to fix it. I've wasted thousands of dollars just to drive home with a broken car. Not to mention they said they test drove it 50 miles yet the speedometer ... Read More

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Google - Nov 4, 2026

By far the biggest waste of time, money, and brain cells. Everyone in the service department is useless and devoid of intellect. They've kept my car for going on a month, keep saying it's okay to pick up just for the issues to persist. We've shown video evidence and gave explicit explanations of the electrical issues the vehicle is having and yet they just can't seem to fix it. I've wasted thousands of dollars just to drive home with a broken car. Not to mention they said they test drove it 50 miles yet the speedometer only showed 25.. This poor service has such a negative effect on my livelihood. The service department should be ashamed of the “service" they offer.

Not a bad experience. ( for a car dealership) Stephanie was very helpful and knowledgeable to make the transaction smooth. Only problem was the AS IS clause, I needed a headlight replaced in about 30 days and I had to go back and forth to get it done. That was frustrating. We purchased a bumper to bumper warranty as well as CT law giving buyers 60 days on a vehicle under 10 yrs. It should have been resolved on my first phone call.

Very good and pleasant!!

Great price and great service. Thank you, Brian Coury! F-150 2020 98 k miles

Mike Vargas is the best guy around👍🏽get ur car from this guy trust

I bought a beautiful Lincoln Corsair with the help of Chris Ramos. He was amazingly helpful and worked with me to get the car looking spiffy and to get the numbers to work. He spent plenty of time with me to understand the technology. It was a low key, pleasant car buying experience and I would go back!

Recently purchased a new Silverado 1500 from Mike Vargas at Blasius, and I couldn’t be happier. I got a great deal and a great value for my trade-in. Mike made the process painless, quick, and easy. My wife and four kids were there for the whole purchase and the entire experience was positive. Would highly recommend this dealer to anyone in the market for a Chevy or a truck. Tremendous value and customer service.

This is my second time leasing a Cadillac LYRIQ through Mike Silver at Blasius Cadillac, and once again, it was a great experience. Mike is professional, straightforward, responsive, and a pleasure to work with. He made the entire leasing process easy and hassle-free, and I felt I was getting a fair deal. I highly recommend Mike and the team at Blasius Chevy/ Cadillac. I'll certainly be back!

I worked with Vinnie Constantino in getting a brand new 2027 Equinox. He was great to work with , patient with me while I worked through getting out of my previous lease with a different dealership. He got me the exact car I wanted and at a great price! Communication was great - he helped me all the way through. Thank you again Vinnie!

Bed was great in getting us exactly what we needed

Corey did a great job in meeting all my expectations in purchasing a new vehicle. The 2026 Cadillac XT5 is exceptional vehicle so I am very happy with my new SUV.. Also want to thank John Kelly for his help as well. Great teamwork made my decision easy.

Very painless experience purchasing a new Cadillac from Blasius, specifically Rudy. Thanks for the help and the pleasant experience. Will definitely come back for my next vehicle.

My wife and I purchased a new vehicle from Rich Godlewski at Blasius Chevrolet in Waterbury, Ct. He is very knowledgeable and took time to explain every option in the Trailblazer. He made this transaction go very smoothly. He even took time to go online with the State of Connecticut motor vehicle web site and order a missing vanity plate. Great customer service. Andrew Gionta

We had a pleasant experience with Orest, he went above and beyond to make sure we walked out of the dealership happy. He got me to the number I wanted and even answered questions after purchase very quickly. The entire team was easy to work with and very kind. Thank you Orest!

I reached out to every Chevrolet dealer in an hour radius to try to get a new Equinox EV. Most were kind of pushy. I had an excellent experience purchasing my vehicle, thanks to Tyler Calabretta. He was professional and made sure I felt comfortable throughout the entire process. At no point did I feel pressured. Tyler was patient, honest, and truly worked to help us find the best option. His outstanding customer service made what can often be a stressful experience smooth and enjoyable. I ended up getting a Cadillac Optiq which I did not think was an option ... Read More

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Google - Oct 18, 2026

I reached out to every Chevrolet dealer in an hour radius to try to get a new Equinox EV. Most were kind of pushy. I had an excellent experience purchasing my vehicle, thanks to Tyler Calabretta. He was professional and made sure I felt comfortable throughout the entire process. At no point did I feel pressured. Tyler was patient, honest, and truly worked to help us find the best option. His outstanding customer service made what can often be a stressful experience smooth and enjoyable. I ended up getting a Cadillac Optiq which I did not think was an option in my budget but they are a Cadillac/Chevy Dealership. If you’re looking to buy a vehicle, I highly recommend asking for Tyler Calabretta. Thank you for making our car buying experience such a positive one! Will also say Miranda Mcbride was awesome as a finance manager. The worst part of getting a new car is having to meet the finance bro who will try to triple the price of the car or the lease. I was in and out in a few minutes. Probably the best experience I have ever had buying or leasing a car in the last 20 years.

I was searching for a chevy suburban with some specific features. Found one hear and was good until after I arrived after driving over 2 hrs to get the vehicle. I even had to pay over 2000 more than another dealership offered after they wouldn't switch the vehicle who was closer to where I lived. Then upon my arrival I was told the price changed cause the sales rep forgot to add their franchise tax. After looking at the breakdown in taxes and some additional tax was already in the bill. Was told it was a Conneticut thing. They ultimately pull ... Read More

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Google - Oct 18, 2026

I was searching for a chevy suburban with some specific features. Found one hear and was good until after I arrived after driving over 2 hrs to get the vehicle. I even had to pay over 2000 more than another dealership offered after they wouldn't switch the vehicle who was closer to where I lived. Then upon my arrival I was told the price changed cause the sales rep forgot to add their franchise tax. After looking at the breakdown in taxes and some additional tax was already in the bill. Was told it was a Conneticut thing. They ultimately pull that back the onsite "franchise" tax increase when I threatened to leave. No Walk around the vehicle, no plate bracket, and didn't transfer the plates from my trade in so had to pay for temporary tags and plate transfer fee. Then I get in the vehicle and there was basically no prep on a brand new vehicle. They didn't even put in the floor mats, had to ask for them and was told there isn't any for the 3rd row. Vehicle high idles going down hills told have to bring it in the them, no one else can fix it. Wouldn't recommend overcharged, and his additional fees. Maybe a CT specific dealership thing for the state but I don't see how asking others who live in CT.

Battery goes dead after 2 weeks. I was told this is normal. WHAT? $85000 for a car and the battery goes dead in 2 weeks? Why wasn't I told this when I bought the car? Why wasn't I given a battery tender when I bought it? Not happy with the service. I will bring it to a different dealer for future service.

I recently purchased a monster 2026 Chevrolet Silverado 2500HD from Mike Vargas at Blasius Chevrolet in Waterbury. Anyone looking for a new or used vehicle should check in with Mike before you pull the trigger from somewhere else! I promise you won't get a better deal or more for your trade than at Blasius, I bought my second corvette from them in 2004 after I had sold my first vett to a neighbor ,when I discovered that the heater didn't work the day he was picking it up. After calling several chevy dealers to bail me out of my perdicament, ... Read More

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Google - Oct 13, 2026

I recently purchased a monster 2026 Chevrolet Silverado 2500HD from Mike Vargas at Blasius Chevrolet in Waterbury. Anyone looking for a new or used vehicle should check in with Mike before you pull the trigger from somewhere else! I promise you won't get a better deal or more for your trade than at Blasius, I bought my second corvette from them in 2004 after I had sold my first vett to a neighbor ,when I discovered that the heater didn't work the day he was picking it up. After calling several chevy dealers to bail me out of my perdicament, I called Blasius service and told the manager about my situation. He told me to bring the car right over and they would try to fix it before my neigbor showed up. They took me right in and discovered a mouse nest in my heater core. To my amazment I don't think they even charged me for the repair! The next day I was so grateful for them taking such great care of me (and I had no history of ever buying a vehicle from them) that I returned and bought a brand new C5 corvette, which I even got a great deal on! Since then Blasius has been my go to for dozens of Corvettes, Tahoes, pick up trucks and more! I'm not gonna say that I didn't shop around sometimes, but honestly I haven't bought a Chevrolet from anyone else. You can't beat the low preasure, friendly atmosphere, old fashion honesty and the best price! If you're looking for a car or truck, don't hesitate and call Mike Vargas. He'll treat you right!!

Great buying experience at Blasius Chevy! My salesman Tyler was excellent in every way as well as the owner of Blasius Chevy. Thank you guys for a smooth deal!

Been looking into purchasing a vehicle for a little while now, even with a wedding to plan and honeymoon to venture to. Brian Reid was not only persistent, but overall willing to hear my concerns and what I wish to have in a vehicle. He was an absolute pleasure to work with in my buying journey, where I got my awesome ride of a Buick. If you’re thinking of going to Blasius in Waterbury, CT, ask for Brian Reid, amazing guy!

One of the best car buying experiences, if not the best … thank you Stephanie

I came to Blasius on the advice of two different friends . Was very happy with my sales experience with Tyler who found the exact car I was looking for . I have purchased many cars and this went well .

I had a great experience thanks to Stephanie! She made the entire process smooth, easy, and stress-free. She was professional, knowledgeable, and genuinely helpful throughout the whole experience. I never felt pressured or rushed, and she made sure everything went as smoothly as possible. If you're looking to buy a vehicle, I highly recommend asking for Stephanie Marlak. Couldn't be happier with my new Silverado and the overall experience!

Brian Coury did a fantastic job helping us with our used car purchase. We came in from 2+ hours away and he went out of the way to take and send us fresh videos and pictures of the vehicle before we arrived, and then completely walked us through all the features the vehicle had to offer. Really a fantastic job!

Brian was a great help! The process was very easy!

Tyler Calabretta was great and created a seamless process.

Friendly environment. Very easy & nice working with Besi. Excellent service!

We had a great experience purchasing our new Silverado 1500 from Blasius Chevrolet Cadillac. Rich Noble was amazing to work with! He was friendly, professional, patient, and made the entire process easy and stress-free. He answered all of our questions and made sure we were comfortable with everything before leaving. We absolutely love our new truck and couldn’t be happier with our experience. If you’re looking for a new vehicle, definitely go see Rich! We would absolutely recommend him to family and friends. Thank you again, Rich! 😊 From Tyrone Ogletree🫵🏾👍🏾

Brian was a great salesman to work with. The manager and other staff members were polite and helpful.

Rich Godlewski was great! Very attentive, answered all my questions and assisted in every way leading to the purchase of my Cadillac XT5! I love it and highly recommend Rich at Blasius!

I recently had the pleasure of working with Brian Coury, Sales Professional at Blasius Chevrolet Cadillac, and I couldn’t be more impressed with his professionalism, and genuine approach. Last year, Brian helped us purchase a Cadillac Vistiq, making the entire process smooth, simple, and exceptionally well‑organized. This year, he assisted me with leasing a Cadillac LYRIQ, and once again, Brian delivered the same high level of professionalism and clarity. He keeps the experience straightforward, communicates clearly, and ensures every detail is handled with care. Brian is truly a standout sales professional, and I highly recommend him to anyone ... Read More

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Google - Sep 18, 2026

I recently had the pleasure of working with Brian Coury, Sales Professional at Blasius Chevrolet Cadillac, and I couldn’t be more impressed with his professionalism, and genuine approach. Last year, Brian helped us purchase a Cadillac Vistiq, making the entire process smooth, simple, and exceptionally well‑organized. This year, he assisted me with leasing a Cadillac LYRIQ, and once again, Brian delivered the same high level of professionalism and clarity. He keeps the experience straightforward, communicates clearly, and ensures every detail is handled with care. Brian is truly a standout sales professional, and I highly recommend him to anyone looking for a seamless, stress‑free experience at Blasius Chevrolet Cadillac.

I understand that the middletown office has shut down. Since blasius is one big organization ill leave it here. They were the most unprofessional people I've ever worked with. I've gone 3 times in person with different checks from the bank I used(which is a very well known bank). I was told everything was good to go and out of no where 7 months later they wanna call back saying check hasn't cleared and I can be held accountable?! How about you hire smarter people to get the job done instead of wasting people's time by making ... Read More

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Google - Sep 16, 2026

I understand that the middletown office has shut down. Since blasius is one big organization ill leave it here. They were the most unprofessional people I've ever worked with. I've gone 3 times in person with different checks from the bank I used(which is a very well known bank). I was told everything was good to go and out of no where 7 months later they wanna call back saying check hasn't cleared and I can be held accountable?! How about you hire smarter people to get the job done instead of wasting people's time by making them go back and forth...I've told them exactly what the bank needed and 3 times they said they did it when clearly they did not. They have ruined all Blasius dealerships for me. DO NOT RECOMMEND! *UPDATE* just got off phone with bank and came to find out the delearships bank not MONE did not endorse it correctly!!! Someone should be fired especially saying they'll hold legal action against me!

Bes made my buying process beyond easy! He was a pleasure to work with and did more to help me with my purchase than I would’ve ever anticipated. He got the deal done faster than I expected, I wouldn’t go anywhere else to buy a car. Ask for Bes in sales!! Promise you won’t regret it.

Have to update my 5 star review to a 1. Car was sold to me with multiple issues, even after 3 tries for one repair they couldn’t get it right! And they think I’d trust additional repairs to be done by them… no way but thanks for the offer!! Thanks to my personal mechanic for fixing the issue Blasius couldn’t fix. Also they sold me a car that needed both cameras replaced yet not called out on their inspection report and they sold a car knowing all the cameras didn’t work. They also sold a car with 4 bent rims ... Read More

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Google - Sep 1, 2026

Have to update my 5 star review to a 1. Car was sold to me with multiple issues, even after 3 tries for one repair they couldn’t get it right! And they think I’d trust additional repairs to be done by them… no way but thanks for the offer!! Thanks to my personal mechanic for fixing the issue Blasius couldn’t fix. Also they sold me a car that needed both cameras replaced yet not called out on their inspection report and they sold a car knowing all the cameras didn’t work. They also sold a car with 4 bent rims uncovered by my own mechanic. This place is bad, stay away from their sneaky sales men just trying to make a dollar and will no longer talk to you post you driving off the lot. So sad hope they make some changes so customers can trust them again.

Just picked up my 2026 XT-5 and I LOVE it !!! Dan Barolli was the BEST from start to finish. It was the smoothest new car process I've ever experienced. Thank you Fritz, Dan and the great team at Blasius!

Came in today with an appointment at 8:45am and it is 10:30am and they are just now changing my oil. I paid for unlimited oil changes so I’m not sure if that has anything to do with it. If you don’t like waiting don’t have them do your oil changes. It’s quicker if you do it yourself.

VERY BAD SERVICE!!!! I bought my 2021 Audi Q7 from Blasius with extended warrenty, so when the check engine light came on, I brought it over to be serviced. It turned out to be that the water pump needed to be replaced. It took them 2 weeks to get it fixed and they were reluctant to give us a loaner car for the time being. I know it took them a week for the parts to come in, but it took them another week just to fix it. When I showed up to pick up the vehical, I noticed that the windsheild ... Read More

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Google - Aug 23, 2026

VERY BAD SERVICE!!!! I bought my 2021 Audi Q7 from Blasius with extended warrenty, so when the check engine light came on, I brought it over to be serviced. It turned out to be that the water pump needed to be replaced. It took them 2 weeks to get it fixed and they were reluctant to give us a loaner car for the time being. I know it took them a week for the parts to come in, but it took them another week just to fix it. When I showed up to pick up the vehical, I noticed that the windsheild was cracked when it most DEFFINITELY wasnt when we left it. At first, they took responsibility and admitted it was their fault saying that they were going to replace it, but later on they denied it . I guessed they figured out that to replace this windshield that it would cost them $800-$1000 dollars. I would never bring my car back here for ANY form of service again and if you want to take the risk, make sure you take detailed photos of your car before hand, because if you dont, they will deny any responsibility even if it's clearly their fault. In addition this is what the engine compartment looked like after they serviced it. Notice coolent level is below minimum. Since they worked on the water pump its on THEM to make sure it's not below minimum. This is what you can expect from them. (see photo below) In the photo this is their "proof" that the crack was there before being serviced.

To be honest, I am not at all happy with this dealership—and especially not with the service provided by Joel (even though he is Hispanic, just like me). Just so you know: when I dropped off my truck, it didn't vibrate while driving on the highway, but now it does. I only left it there for a general diagnostic and to get help with the warranty I purchased, but they didn't help me at all. They are very irresponsible; be careful where you buy a car.

Stay AWAY, bought a brand new dump truck from Blasius Chevrolet have had issues with it since day one Worse DEALERSHIP EVER DUMP TRUCK IS A DUMP ISSUES SINCE DAY ONE Gas tank not working, oil tank leaks on brand new truck, can't even count how many times we have brought the dump truck to fix wasting my time on top of it back and forth years Don't go here My dump truck is paid off they sent just sent a $49.77 bill as must people would just send check pay it without questioning what for my husband called ... Read More

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Google - Aug 13, 2026

Stay AWAY, bought a brand new dump truck from Blasius Chevrolet have had issues with it since day one Worse DEALERSHIP EVER DUMP TRUCK IS A DUMP ISSUES SINCE DAY ONE Gas tank not working, oil tank leaks on brand new truck, can't even count how many times we have brought the dump truck to fix wasting my time on top of it back and forth years Don't go here My dump truck is paid off they sent just sent a $49.77 bill as must people would just send check pay it without questioning what for my husband called oh sent by mistake REALLY?? RIP OF SCAMMER

We went to this dealership to get a part for our Blazer EV charger. First off, trying to find in and navigate to park was a nightmare. We started in service who told us to go to parts. The parts department just sat there and starred when I walked in like we were an inconvenience. Then finally someone asked if he could help us. No luck on a solution so he sent us back to service. Neither department has any energy or friendly appearance whatsoever. I can tell you if this were my dealership there would be some major changes ... Read More

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Google - Aug 12, 2026

We went to this dealership to get a part for our Blazer EV charger. First off, trying to find in and navigate to park was a nightmare. We started in service who told us to go to parts. The parts department just sat there and starred when I walked in like we were an inconvenience. Then finally someone asked if he could help us. No luck on a solution so he sent us back to service. Neither department has any energy or friendly appearance whatsoever. I can tell you if this were my dealership there would be some major changes in attitudes. Maybe is portrayed from the top down, but very disappointing for a Chevrolet compared to what I was previously used to before coming to Connecticut for the past several months.

Blasius Cadillac (Waterbury, CT) quoted a lease in writing, took my license and signed docs to "take the vehicle off the market" — then demanded more money, saying they calculated their own residual wrong Sharing my experience with documents attached (personal info redacted) so others can judge for themselves. Car VIN: 1GYKPRRL9VZ301014 Timeline: • Aug 6: Blasius Chevrolet/Cadillac sent me their own printed worksheet for a new 2027 Lyriq Premium Luxury (VIN ending 301014): MSRP $69,676, $6,200 discount, $2,000 rebate, selling price $63,476. Their printed lease grid shows $781–811/mo at 39 months / 10,000 miles with $3,000 drive-off. • Aug 7 (texts attached): I confirmed in plain words — "$3,000 down, then $781 ... Read More

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DealerRater - Aug 10, 2026

Blasius Cadillac (Waterbury, CT) quoted a lease in writing, took my license and signed docs to "take the vehicle off the market" — then demanded more money, saying they calculated their own residual wrong Sharing my experience with documents attached (personal info redacted) so others can judge for themselves. Car VIN: 1GYKPRRL9VZ301014 Timeline: • Aug 6: Blasius Chevrolet/Cadillac sent me their own printed worksheet for a new 2027 Lyriq Premium Luxury (VIN ending 301014): MSRP $69,676, $6,200 discount, $2,000 rebate, selling price $63,476. Their printed lease grid shows $781–811/mo at 39 months / 10,000 miles with $3,000 drive-off. • Aug 7 (texts attached): I confirmed in plain words — "$3,000 down, then $781 for the next 38 months. No fees, no taxes, nothing else. I walk in, pay $3,000, and take the car away. This is all inclusive." The salesperson replied: "That's right… that is the number," conditioned only on strong credit approval. My credit is strong; credit was never raised as an issue. • Same day, at the dealership's request, I sent driver's license, registration, insurance card, and signed documents, after being told: "just send me your license, registration, and insurance card and I will take the vehicle out of the market for you." They declined to take a deposit. • I wrote, before sending anything: "I am 2 hrs away from your showroom and I don't want surprises after I come." • Before delivery, the dealership demanded $850 per month and more money down. The reasons given: the car hadn't arrived yet, and they had "calculated the residual value wrongly." For anyone unfamiliar: dealers don't calculate residuals — the bank publishes them monthly and the dealer looks them up. Their own worksheet printed the same 60.0% residual at 24, 36, and 39 months, which real bank residuals never do. Their sheet, their error, confirmed twice in writing. • When I asked them to honor their own quoted terms, the salesperson and sales manager were dismissive. I remain willing to complete the lease at exactly the terms they put in writing. I am filing complaints with the CT DMV Dealers & Repairers Division and the CT Attorney General. Read the screenshots and worksheet and decide for yourself whether this dealership's word is worth it.

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Don’t go here endless you are ready to test drive and walk out the same day without looking at anything else… Sales people will text you multiple times a day but when you are ready to go through with something they will play games, told the salesman I would put money down for them to hold the car as I work during the day and wanted to buy it, but instead they held the car and sold it as soon as I was going through the financial application THROUGH THEM to buy it. Horrible customer service and I would ... Read More

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Google - Aug 10, 2026

Don’t go here endless you are ready to test drive and walk out the same day without looking at anything else… Sales people will text you multiple times a day but when you are ready to go through with something they will play games, told the salesman I would put money down for them to hold the car as I work during the day and wanted to buy it, but instead they held the car and sold it as soon as I was going through the financial application THROUGH THEM to buy it. Horrible customer service and I would steer far away to a dealership that is wanting to help you get a car not people who push you to buy the car and say I’ll keep it for you if you give us a non refundable deposit of 1,000 dollars

I never received a multi point inspection as stated on my paperwork. Makes me a little worried if I even got my tires rotated or oil changed. They seemed rushed and not willing to attempt to sell me any additional services. I asked when I dropped the car off to please call me and let me know if there was anything necessary to be done to it other than the oil change and tire rotation since I recently hit 40,000 miles. I also have a light on that says fuel filter has 5% left to it and they chose NOT to call ... Read More

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Google - Jul 27, 2026

I never received a multi point inspection as stated on my paperwork. Makes me a little worried if I even got my tires rotated or oil changed. They seemed rushed and not willing to attempt to sell me any additional services. I asked when I dropped the car off to please call me and let me know if there was anything necessary to be done to it other than the oil change and tire rotation since I recently hit 40,000 miles. I also have a light on that says fuel filter has 5% left to it and they chose NOT to call me for permission to replace it. But stated it on my paperwork. Very frustrating as my car was there from 1-5pm and it’s tough not to have a vehicle for a chunk of the day, but now I will have to bring it back to have the fuel filter replaced.

Absolute waste of time and complete lack of integrity. I drove two hours today (7/18/2026) from Framingham, MA, to Blasius Chevrolet in Waterbury, CT, to look at a used 2024 Audi SQ5 with 3,600 miles. Before making the trip, I communicated extensively via phone, email, and text with the General Sales Manager, Steve Morely. Steve explicitly assured me the car was in great shape, had a clean Carfax, and was a clean one-owner vehicle with no accidents. When I arrived, a salesperson showed me the car, and it was immediately obvious the vehicle had been in a significant accident. The driver’s side ... Read More

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Google - Jul 18, 2026

Absolute waste of time and complete lack of integrity. I drove two hours today (7/18/2026) from Framingham, MA, to Blasius Chevrolet in Waterbury, CT, to look at a used 2024 Audi SQ5 with 3,600 miles. Before making the trip, I communicated extensively via phone, email, and text with the General Sales Manager, Steve Morely. Steve explicitly assured me the car was in great shape, had a clean Carfax, and was a clean one-owner vehicle with no accidents. When I arrived, a salesperson showed me the car, and it was immediately obvious the vehicle had been in a significant accident. The driver’s side front quarter panel and the front bumper had been poorly repainted. Furthermore, when I looked underneath the vehicle, there was clear, visible structural damage. When I confronted the salesperson about why this information was withheld, he claimed he did not know the history of the car. It is completely unacceptable for a dealership to sell a vehicle for $50,000 while remaining deliberately ignorant or outright deceitful about major structural damage. They were fully prepared to sell a compromised, overvalued vehicle to anyone who didn't know how to look for accident repairs. Deal with Steve Morely and this dealership at your own risk.

I don’t usually leave reviews like this, but I feel like I need to share my experience. I bought a truck from this dealership and it was a nightmare ever since. The truck was back multiple times for the same issue, has had major repairs done, and I’m still dealing with the same problems. The biggest frustration has been being without my truck for months and not getting a real solution. I depend on my truck every day and I feel like after this many attempts there should be more urgency to make things right. I understand vehicles ... Read More

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Google - Jul 3, 2026

I don’t usually leave reviews like this, but I feel like I need to share my experience. I bought a truck from this dealership and it was a nightmare ever since. The truck was back multiple times for the same issue, has had major repairs done, and I’m still dealing with the same problems. The biggest frustration has been being without my truck for months and not getting a real solution. I depend on my truck every day and I feel like after this many attempts there should be more urgency to make things right. I understand vehicles break and things happen, but the way a dealership handles the situation afterwards is what matters. At this point I’m extremely disappointed with the experience and expected a lot better.

Horrid experience the last two times in for maintenance. Went in for an oil change in February and all of the oil leaked out from the oil cooler housing. I performed my own repair, and gave the service department the benefit of the doubt as the part was plastic and it was winter (these things break). I did not complain about this, and just ate it. I recently (6/18/26) went in again for an oil change. Requested that the tire rotation be skipped as I had to be at an appointment for 11:30am, two hours after my scheduled time (9:30am). The ... Read More

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DealerRater - Jun 19, 2026

Horrid experience the last two times in for maintenance. Went in for an oil change in February and all of the oil leaked out from the oil cooler housing. I performed my own repair, and gave the service department the benefit of the doubt as the part was plastic and it was winter (these things break). I did not complain about this, and just ate it. I recently (6/18/26) went in again for an oil change. Requested that the tire rotation be skipped as I had to be at an appointment for 11:30am, two hours after my scheduled time (9:30am). The oil change was completed in a timely manner, and I was out the door by 10:15am. Upon pulling out of the lot, a loud rotational sound on the front driver's side was present, and it was not there when I brought the car in. As a former service technician, I am very aware of the sounds my vehicle makes; this sound was very new. After immediately turning around and reporting the symptoms to the advisor, he went on a quick ride and confirmed the noise. At 10:45am, they bring the car out and tell me the backing plate was partially bent and the technician fixed it. I now leave for the second time, the sound is still there. I turn around, and report symptoms to the advisor. It was 11:30 after leaving the parking lot for the third time. I was told that it was the wheel weights that were bent causing the noise. After going on a test drive with the advisor, the sound was gone, but had moved to the front passenger tire (they swapped tires, but didnt fix the issue). For the sake of argument, I accepted the vehicle and left the dealership with a problem I never had, and after 2 hours of waiting. This whole experience is due to extreme incompetency. The issue being that the tire rotation was requested to be skipped. But now theres NVH in the front end. Secondly, having the experience of inspecting thousands of vehicles in my earlier professional role, never once did I "bend a backing plate" or not test drive a vehicle after an NVH complaint to verify the noise was fixed. This was the worst service I have ever received and will absolutely advise the following: Do not buy the maintenance packages offered - they have the lowest paid and most incompetent "techs" working on your vehicle. I know that I was lied to because I had to remove the front right tire to fix the noise issue myself. Another concerning issue that is warranted with this experience were the recommendations for repairs. Both front and rear brakes were recommended and checked off as "red". I replaced front and rear brakes less than six months ago... they recommended all wiper blades to be replaced... I did those with my brakes. Cabin and engine air filters were recommended... they were not dirty. This service department is selling repairs that are NOT needed, and they create problems when they werent there originally. STAY AWAY I am considering eating the maintenance package, never buying a car from there again and ensuring that everyone is aware of this experience. Save yourself the hassle and money... get your vehicle repaired by a reputable mom and pop shop that actually has competent employees working on your vehicle and wont blatantly lie to your face to get you out the door. Blasius Chevrolet = worst service experience ever... literally.

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I am extremely frustrated with how this situation was handled. My understanding was that I had coverage for replacement tires, yet instead of contacting me to discuss the issue, an employee made the decision to install four brand-new tires without my authorization. Not only was I not consulted beforehand, but the tires were not same brand as previous ( no biggie), and in my opinion, I only needed the rear tires replaced eap having to pay out if pocket unexpectedly. I also have concerns about the wear on the previous tires. They should not have worn out as quickly as they ... Read More

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Google - Jun 18, 2026

I am extremely frustrated with how this situation was handled. My understanding was that I had coverage for replacement tires, yet instead of contacting me to discuss the issue, an employee made the decision to install four brand-new tires without my authorization. Not only was I not consulted beforehand, but the tires were not same brand as previous ( no biggie), and in my opinion, I only needed the rear tires replaced eap having to pay out if pocket unexpectedly. I also have concerns about the wear on the previous tires. They should not have worn out as quickly as they did, especially considering I brought the vehicle in twice for alignments and feel the work was not done as my steering wheel did not zero out. What is most disappointing is the way this was addressed when I raised my concerns. The salesperson was rude and essentially told me "tough luck" because the work had already been completed and someone had to pay for it.Stood in middle of sales room in front of everyone arguing with my husband and self. I do not believe this situation was handled appropriately. Had I been contacted before the work was performed, I would have had the opportunity to discuss my options and make an informed decision. I would appreciate having this matter reviewed by management and receiving a reasonable resolution.

These people lie!! They do not try to negotiate with all the banks. They make up fake numbers saying thats how much the bank wants when its really them that want that down-payment. How do I know that?? I called the banks myself after they sent their letters. The bank told me they never negotiate anything. They also said they wanted the trade I had. Whatever lending service they use call and see what's what because they could be lying. Its so sad because they used to be a reputable and honest place ro get a car loan

⭐ 1 Star — If I Could Give Zero Stars, I Would My experience with Blasius Chevrolet Cadillac was one of the most frustrating dealership experiences I’ve had. I was first contacted by Kristi, who reached out regarding a vehicle I was interested in. After speaking with salesperson Rich, I was told there was no flexibility on the price, so my wife and I decided not to make the trip to the dealership. Shortly afterward, Kristi contacted me again and stated that there was in fact some room to negotiate and asked if I would like to see the numbers. I agreed ... Read More

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Google - May 29, 2026

⭐ 1 Star — If I Could Give Zero Stars, I Would My experience with Blasius Chevrolet Cadillac was one of the most frustrating dealership experiences I’ve had. I was first contacted by Kristi, who reached out regarding a vehicle I was interested in. After speaking with salesperson Rich, I was told there was no flexibility on the price, so my wife and I decided not to make the trip to the dealership. Shortly afterward, Kristi contacted me again and stated that there was in fact some room to negotiate and asked if I would like to see the numbers. I agreed and provided everything requested, including my ZIP code and an estimate of my credit score. I was told by Rich that he would have numbers for me within 10 minutes. Those numbers never came. The following day, I followed up and reminded them that I had been promised pricing information. Again, I was assured the numbers would be sent. Nothing arrived. Then I received another message asking if I was still interested, despite the fact that neither Kristi nor Rich had ever provided the information they repeatedly promised. When I explained that I was considering other dealerships and needed the numbers before making a decision, I was once again told the information would be sent “very shortly.” Once again, nothing was sent. The issue wasn’t the price. The issue was the lack of honesty, follow-through, and professionalism. Kristi repeatedly promised that information would be provided, and Rich repeatedly failed to deliver on commitments that he himself made. If a dealership cannot provide a simple quote after multiple requests and multiple promises, it doesn’t inspire confidence in how customers will be treated during an actual purchase. I ultimately took my business elsewhere. There are too many dealerships that value customer service to waste time chasing information that should have been provided from the beginning. Based on my experience with both Kristi and Rich, I would not recommend Blasius Chevrolet Cadillac. Save yourself the frustration and shop elsewhere. 0/10 experience. If a zero-star rating were available, that’s what I would give.

I walked in today about 20 after 5:00 on a Wednesday stood there a good 15 minutes didn't seem like all the sales people were busy but no one acknowledged me or walked up to me so I walked out.......

Bait and switch. Won’t negotiate price you drive 6 hours and they stack random fees that don’t make sense on top of vehicle

Great experience, Tony was very helpful and excellent costumer service skills.

The issue that I am having with my 2026 Chevy Trax is still not resolved. The circulating air feature isn't working because when that feature is on while I am in the vehicle it's like it's putting the air from outside. For example if someone is smoking in the parking lot and I am in the vehicle all windows up and the feature is on I am smelling the cigar or weed like my car window is down. The service report is saying that I check by putting in the car reader to check for any issues. I ... Read More

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Google - Apr 26, 2026

The issue that I am having with my 2026 Chevy Trax is still not resolved. The circulating air feature isn't working because when that feature is on while I am in the vehicle it's like it's putting the air from outside. For example if someone is smoking in the parking lot and I am in the vehicle all windows up and the feature is on I am smelling the cigar or weed like my car window is down. The service report is saying that I check by putting in the car reader to check for any issues. I would really like this to fixed because I can't have my child in the car inhaling all the pollution. Even on the highway or any road I am smelling the exhaust.

Whats the point of scheduling an appointment if its never kept.

Very disappointed with this dealership. Very unprofessional, no respect for customers' time and commitment. I would not recommend doing business here.

Very shady dealership, they talk about being no nonsense and no BS but they are as shady as they come. Plenty of ridiculous and inflated fees. So they make their "best deal" and then jack it up with "mandatory" extras. Like "required" GPS add on (um, on OnStar equipped vehicles) and "accident prevention devices ("gimmicky pulsing 3rd brake lights that I wouldn't want on my vehicle for free). All told thousands of dollars and then inflated administrative fees. There are plenty of dealers out there who aren't slimy and really ... Read More

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Google - Mar 22, 2026

Very shady dealership, they talk about being no nonsense and no BS but they are as shady as they come. Plenty of ridiculous and inflated fees. So they make their "best deal" and then jack it up with "mandatory" extras. Like "required" GPS add on (um, on OnStar equipped vehicles) and "accident prevention devices ("gimmicky pulsing 3rd brake lights that I wouldn't want on my vehicle for free). All told thousands of dollars and then inflated administrative fees. There are plenty of dealers out there who aren't slimy and really are straightforward. This one isn't. Watch out for the fine print and add-ons. It's a shame because the rep I dealt with seemed like a great guy. But then they do the "but my manager says" schtick. And their managers are as slick as they come.

I had a really frustrating experience with this dealership. To start, my salesperson was actually great very friendly, helpful, and easy to work with. Unfortunately, everything after the purchase went downhill. I bought a 2019 Mercedes AMG C43 from this location, and the same day I got home, a tire pressure warning came on. Wanting to be safe, I brought the car to a local Mercedes Benz dealership, where they found multiple issues, including an oil leak and a differential fluid leak — problems that absolutely should have been caught before the car was sold. I contacted the dealership expecting them to ... Read More

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Google - Mar 19, 2026

I had a really frustrating experience with this dealership. To start, my salesperson was actually great very friendly, helpful, and easy to work with. Unfortunately, everything after the purchase went downhill. I bought a 2019 Mercedes AMG C43 from this location, and the same day I got home, a tire pressure warning came on. Wanting to be safe, I brought the car to a local Mercedes Benz dealership, where they found multiple issues, including an oil leak and a differential fluid leak — problems that absolutely should have been caught before the car was sold. I contacted the dealership expecting them to stand behind the vehicle, especially since it came with a 60-day warranty. However, they told me the work would only be covered if I brought the car back to them — which is completely unrealistic considering I live five hours away. Because of that, I had no choice but to pay out of pocket to fix everything. To make matters worse, the tire issue continued and couldn’t initially be diagnosed. I recently found out there is a large slash in the passenger front tire — not caused by road damage, but likely from improper mounting or a defect. Again, something that should have been caught during inspection. I’ve tried reaching out to the dealership multiple times to address these issues, including spending over 45 minutes on hold in a single day, and still couldn’t get through to anyone who could help me. Overall, I’m extremely disappointed in the lack of quality control and post-sale support. Selling a vehicle with this many immediate issues is unacceptable, and the inability to get assistance afterward makes it even worse.

This dealer pulls the classic hidden fee trick. Unfortunately its a common snake move in the business of selling cars to get customers on the phone and/or in the door. While working with someone remote on a vehicle, I learned it was only a certain price if I financed with them. Frustrated at the price difference, I allowed them to run my credit due to their confidence of getting near my local bank. They came back no where near the rate, I proceeded to offer to still purchase with financing outside from them if they could move on the ... Read More

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Google - Mar 12, 2026

This dealer pulls the classic hidden fee trick. Unfortunately its a common snake move in the business of selling cars to get customers on the phone and/or in the door. While working with someone remote on a vehicle, I learned it was only a certain price if I financed with them. Frustrated at the price difference, I allowed them to run my credit due to their confidence of getting near my local bank. They came back no where near the rate, I proceeded to offer to still purchase with financing outside from them if they could move on the price. As conversations went farther, the purposal was sent to me with doc and added equipment fees totalling another $1400.. imo this should have been communicated before running any credit.

DO NOT BUY USED CARS FROM HERE !!!BEWARE!!! Me and my husband purchased a 2023 Escalade from this dealership, you’d expect great service, and a great car all around. We should’ve left when we tried to test drive 3 other vehicles, and each one was dead or had catastrophic issues (like test driving and not being able to brake. Literally the brake was not working.) We paid 68K out the door and this is our horrible experience. The second we get into the car there was already an issue with the steering adjustment and you’ll soon find out that ... Read More

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Google - Mar 10, 2026

DO NOT BUY USED CARS FROM HERE !!!BEWARE!!! Me and my husband purchased a 2023 Escalade from this dealership, you’d expect great service, and a great car all around. We should’ve left when we tried to test drive 3 other vehicles, and each one was dead or had catastrophic issues (like test driving and not being able to brake. Literally the brake was not working.) We paid 68K out the door and this is our horrible experience. The second we get into the car there was already an issue with the steering adjustment and you’ll soon find out that their famous answer is come back another day. It’s also important to mention that whoever cleans these vehicles does a horrible job. Seats are half dressed with product and it might not matter with a 20k vehicle but when you’re buying luxury, you should expect luxury, not broken and dirty. We drove it home and noticed there was ANOTHER problem with the SD card reader. We did come back another day and that was fixed. The screen has been glitching for a few weeks now and we have been back 2 times for the same issue. We have shown multiple videos of the issues and they agree that it’s a problem. While the first time they explained that if the issue persists (after they did a software update) they will look at other potential causes. They say you will be a priority in these situations yet their customer service lady was extremely rude and impatient, with no understanding or sympathy to the fact that we were duped by blasius. We brought it in again last week and they just said “it has no more updates and we don’t see any hardware that needs to be replaced”. This meant that nothing will be done and we are stuck with a 68k vehicle that the screens keep breaking on. The vehicle was purchased with a certified preowned warranty from GM which is supposed to cover bumper to bumper for one year. While we understand that some issues happen, we are not willing to accept this response because we still have major issues with the screens. The augmented reality will turn purple in random moments. The screens will freeze. Apple car play and android auto just disconnects and connects 10 times in 1 minute. To add to all of that, they do a great job hiding peeling paint and within 2 months you will notice. I can’t say this enough, there is a reason why a price is cheaper and that’s because you’re about to get scammed by Blasius. DO NOT BUT USED CARS HERE!!!

Was told that the vehicle was available. drove 2 + hrs to be let down

Absolutely despicable. This place is one shady move after another. Please tell me how I need to pay an additional $2000 in “add on fees” AND your $1000 “convenience fee” $400 accident avoidance fee? SERIOUSLY? And then refuse to remove them? And then claim that I can’t have the finance discount if you remove the add on fees? They are OPTIONAL, telling me the fees stay is well…. (you decide.) They won’t give you the fine print on ANYTHING unless you give them your name address and phone number? Huge red flag! I will echo the bait and switch sentiment; if ... Read More

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Google - Mar 5, 2026

Absolutely despicable. This place is one shady move after another. Please tell me how I need to pay an additional $2000 in “add on fees” AND your $1000 “convenience fee” $400 accident avoidance fee? SERIOUSLY? And then refuse to remove them? And then claim that I can’t have the finance discount if you remove the add on fees? They are OPTIONAL, telling me the fees stay is well…. (you decide.) They won’t give you the fine print on ANYTHING unless you give them your name address and phone number? Huge red flag! I will echo the bait and switch sentiment; if you can NEVER buy at the advertised price then it is NOT the selling price. I will also echo get the Carfax sentiment, there is a reason they don’t provide one… What a terrible place…. And I’d prefer you not respond to this review I’m sure it will be B.

It’s honestly been a year since this happened but it’s been bothering me since this Dealership made me pay $1000 for a tracking system that they never explained and just put in my car so it’s genuinely useless to me Also had me pay. I think it was $800 for a quote safety feature light that was gonna be installed on the back end of my car that never was installed so be careful with them

The service department is terrible. I have had nothing but problems with them. They misdiagnosed my car 3 times before they finally found the issue the first time I had a problem. The second time I had a problem one member of the service department refused to help me until I asked to speak with the main service manager and then he was willing to help me, another service manager yelled at me on the phone regarding a loaner car as my car was taken into service without providing transportation, and another service person would not update my information in the ... Read More

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Google - Feb 27, 2026

The service department is terrible. I have had nothing but problems with them. They misdiagnosed my car 3 times before they finally found the issue the first time I had a problem. The second time I had a problem one member of the service department refused to help me until I asked to speak with the main service manager and then he was willing to help me, another service manager yelled at me on the phone regarding a loaner car as my car was taken into service without providing transportation, and another service person would not update my information in the computer because it was "too late in the day" (I have yet to receive the paperwork from my last service appointment that was 4 months ago). I also tried to reach out to the higher ups in the company and gave them 3 months to reach out to me and make it right and I have heard nothing back.

Nope. Didn't fall for the bait and switch. If you don't have the car I wanted, ok to contact me and say you don't have it. I would respect that. So this one encounter results in me posting this review and never stepping foot in your dealership again. No harm no foul Blasius. Moved on and purchased from Richard Chevy in Cheshire.

We purchased a ‘21 Chrysler Voyager with about 78k miles from them June 2023. The buying process was fine. Some minor delays and miscommunications but overall a reasonable experience. We did seek service there a couple times and the communication was rather muddled but still turned out ok. After owning the van for 2.5 years we had catastrophic engine failure due to an oil pump blowing. The repairs are expensive and extensive. I was advised by the garage to call and ask about warranty. I was told the warranty expired at 109k miles, and we are at 113k miles. Because we missed the ... Read More

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Google - Feb 4, 2026

We purchased a ‘21 Chrysler Voyager with about 78k miles from them June 2023. The buying process was fine. Some minor delays and miscommunications but overall a reasonable experience. We did seek service there a couple times and the communication was rather muddled but still turned out ok. After owning the van for 2.5 years we had catastrophic engine failure due to an oil pump blowing. The repairs are expensive and extensive. I was advised by the garage to call and ask about warranty. I was told the warranty expired at 109k miles, and we are at 113k miles. Because we missed the warranty by 4k miles, all the quotes we’ve gotten from multiple locations total the van. This is absolutely devastating for our family. We rely on our van and cannot afford to continue making payments on this ruined van for another 3 years while also replacing it. I have called 3 times over 2 days to see if I could speak with anyone to see if there’s even a possibility of working with us because we just barely missed the warranty but am only sent to voicemails. No one has called me back. We are desperately trying to find a solution as we need reliable transportation and have another baby on the way. It feels so wrong that a 5 year old van with 113k miles is absolutely ruined at no fault of our own and we just have to eat the massive cost. UPDATE: I did hear back the day after posting the above review. They offered to go 50/50 on the repairs. Excellent! The van got towed there on 2/5. The rep responsible for this case told me 4-5 days to get the pets and 3-4 days for the labor. On 2/17 I called because I’d not heard anything and asked if the van was ready. She laughed at me and said “Oh no, no, it will be ready by late Friday or Monday [20th/23rd]” So then again after not hearing anything on the 26th I called again to ask. Now she’s telling me they needed more parts because “it’s an old car, it rusts out.” When pressed if the van will actually be ready by Friday [27th] she said well she’d still need to get the paperwork together and don’t worry they are open Saturdays. I asked again to please please be kept in the loop. The only time I get any updates if after I call several times. My husband and I both work and need to be able to make arrangements to get the van since we don’t live close. Hoping to be able to update with the end of this saga that someday we will have our van back. Again, pleased about them meeting us half way with the cost. Praying this fix gives us more than 2.5 years of a working van.

I brought my brand new truck in to replace a tail light on the back cabin due to condensation in the light. The headliner had to be removed to replace the light, in doing so the mechanic left greasy finger prints on my new headliner in 3 different places. He also left parts and debris in my back seat. After spending 3 hours having the light replaced i had to take time from work to return my truck to have my headliner cleaned. Thank you to my salesman and sales manager who helped me through this disaster but the service manager never ... Read More

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Google - Feb 3, 2026

I brought my brand new truck in to replace a tail light on the back cabin due to condensation in the light. The headliner had to be removed to replace the light, in doing so the mechanic left greasy finger prints on my new headliner in 3 different places. He also left parts and debris in my back seat. After spending 3 hours having the light replaced i had to take time from work to return my truck to have my headliner cleaned. Thank you to my salesman and sales manager who helped me through this disaster but the service manager never contacted me once to help and never offered me an apology for my troubles and his poor workmanship. I feel like once i spent my $70,000 on my truck your service department could care less about me and the problem they created for me. This is the third vehicle i purchased at your dealership and have sent others to purchase as well, and i do not feel like an important customer at this dealership. If not for Tyler and Steve who helped me i would not return to this dealership, i thank them so much.

Don’t leave anything in your truck when detailing like headphones that go to the truck they will take them. Service not the best made an appointment waited 2 weeks to get my truck back when I have a tracker on it then saying it’s in the shop but it’s out back in the parking lot. Honestly frank if you buy a truck from them is the best goes above and beyond. Service manager was great too in the end but the process to get ahold of someone a nightmare and a headache. and the service department worst experience ... Read More

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Google - Jan 25, 2026

Don’t leave anything in your truck when detailing like headphones that go to the truck they will take them. Service not the best made an appointment waited 2 weeks to get my truck back when I have a tracker on it then saying it’s in the shop but it’s out back in the parking lot. Honestly frank if you buy a truck from them is the best goes above and beyond. Service manager was great too in the end but the process to get ahold of someone a nightmare and a headache. and the service department worst experience ever.

Do not buy used cars from here. They know what they're doing and I got screwed with a completely bad transmission. Save your money and go anywhere else. It would be much more worth it.

I'd never buy a car from here again! Bought a 2020 Silverado in 2022 and the engine went on it after 2 years. Found out they sold us a branded title and that it was previously declared a total loss. They kept this all quiet instead of being straight forward. This truck was worth half of what we paid due to branded title! Bad business not being forthcoming!

Let me say that my salesman Michael V. was a very nice and helpful salesman I'd recommend him to anyone. As for the dealership there is not a lot that's desirable there. They boast being the biggest volume dealership in Ct. but that just gets you nothing, no discounts (they tell you if you don't buy the car someone else will), they have add ons that are not optional. I bought a Cadillac Escalade ESV the salesman told me they put on new tires and did the brakes (which they did) but the tires they put on ... Read More

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Google - Dec 29, 2025

Let me say that my salesman Michael V. was a very nice and helpful salesman I'd recommend him to anyone. As for the dealership there is not a lot that's desirable there. They boast being the biggest volume dealership in Ct. but that just gets you nothing, no discounts (they tell you if you don't buy the car someone else will), they have add ons that are not optional. I bought a Cadillac Escalade ESV the salesman told me they put on new tires and did the brakes (which they did) but the tires they put on are Walmart tires $100a piece I would have gladly paid $1000 more with better tires, I went and had Firestone Destination LE 3's put on and it now rides like a dream, I'll recoup about $250 for the used tires (less than 1000K miles) the front right TPMS was not operating properly (Not indicated before I drove off) I live in Mass so it would be a 2 1/2hr ride each way to have it fixed, I would have been thrilled if they offered to ship to me and have my mechanic install it but they insisted I drive down there to have it fixed (it's $100 part, cmon). I bought a nice car the price could have been better but it was fair.

I wanted to buy a pickup truck from that dealership, valued at approximately $30,000. I was about to start the purchase process, but I noticed some irregularities and they didn't provide me with detailed information, so I decided to pay for a Carfax report. The results surprised me: the truck had a replaced transmission. I had another truck as an option, for which I also paid for a Carfax report, and it turned out that one had been in an accident. However, none of this was reflected in the vehicle history reports they provided me for either of the trucks ... Read More

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Google - Dec 20, 2025

I wanted to buy a pickup truck from that dealership, valued at approximately $30,000. I was about to start the purchase process, but I noticed some irregularities and they didn't provide me with detailed information, so I decided to pay for a Carfax report. The results surprised me: the truck had a replaced transmission. I had another truck as an option, for which I also paid for a Carfax report, and it turned out that one had been in an accident. However, none of this was reflected in the vehicle history reports they provided me for either of the trucks I was considering buying.

Deceptive pricing! I was interested in a Chevy Colorado they had listed, thought the price was fair and they offered a good price for trade in. When it came time for an invoice there was almost $3,000 in add ons NOT including sales tax. That’s more than 10% of the price of the vehicle! Very disappointing that a dealer would be intentionally deceptive

Blasius Chevrolet Cadillac I highly suggest thinking twice before getting your car serviced at this location in Waterbury. Last month in November they serviced my car, which they did an oil change and tire rotation (failed to give me paperwork that time) and due to their negligence my tire came off on the highway while I was driving. I could of been severely hurt, it also caused mechanical and body damage. The customer service from the manger Samuel Ganezer was awful!!!!. After initially taking accountability for their negligence and picking up my car to fix, he realized it would be ... Read More

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Google - Dec 10, 2025

Blasius Chevrolet Cadillac I highly suggest thinking twice before getting your car serviced at this location in Waterbury. Last month in November they serviced my car, which they did an oil change and tire rotation (failed to give me paperwork that time) and due to their negligence my tire came off on the highway while I was driving. I could of been severely hurt, it also caused mechanical and body damage. The customer service from the manger Samuel Ganezer was awful!!!!. After initially taking accountability for their negligence and picking up my car to fix, he realized it would be too much work to do and proceeded to keep my car for weeks with little to no communication. They would refuse to tell me what was exactly wrong, and began trying to find reasons to make themselves not at fault. NO ONE besides their mechanical staff has serviced my car since April 2025 yet he tried to insist someone did to not take blame. Samuel was extremely hostile with me in person after I came in because he was ignoring my calls for over a week of having my car. He tried to intimidate me, belittle me and even come up with lies on my documentation he provided just to save them a lawsuit!! ALTHOUGH they paid for damages because HE KNEW they were at fault, he really tried to get over on me but luckily I did not let him!! I urge you to be careful with companies like this who don’t care about your wellbeing and only $!! He also did not give me documentation on my car upon pickup. I had to keep calling and showing up for days. He made me wait several days so he could falsely the documentation on his end. I’m disgusted!! And he should be fired!! I will never bring my car back there and it’s a shame bc I paid so much money on my car specifically to have my car serviced there for over the last 10 years!!! g

I have previously left 5-star reviews for my past two purchases, but unfortunately my current experience has been the complete opposite. For reference, I have purchased two 2500 HD Silverados—one in 2024 and one in 2025. Each time, I never questioned or negotiated the price, and I never even needed a test drive. I simply needed a truck, and everyone I dealt with was extremely professional and refreshingly non–“car salesman” like. This time, I needed to purchase another vehicle for my business. I was given a price that reflected nothing beyond the standard GM incentives. Since it was the end of ... Read More

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Google - Dec 9, 2025

I have previously left 5-star reviews for my past two purchases, but unfortunately my current experience has been the complete opposite. For reference, I have purchased two 2500 HD Silverados—one in 2024 and one in 2025. Each time, I never questioned or negotiated the price, and I never even needed a test drive. I simply needed a truck, and everyone I dealt with was extremely professional and refreshingly non–“car salesman” like. This time, I needed to purchase another vehicle for my business. I was given a price that reflected nothing beyond the standard GM incentives. Since it was the end of the year, I decided to wait and see if GM would announce better promotions. During that time, my wife found another dealership—one we have absolutely no prior relationship with—that offered not only the same $1,500 GM discount, but an additional $4,700 in dealership discounts. I informed Balsius that, unfortunately, the price difference was too large to ignore and that I would be purchasing the vehicle from the other dealership. I also let them know that I genuinely appreciated the time they spent helping me and that I would consider them again for a purchase in 2026. Within minutes, they revised their quote and suddenly were able to nearly match the competitor’s price. I find it extremely disappointing that a dealership I previously had such great experiences with showed absolutely no appreciation for customer loyalty—only stepping up when they risked losing the sale. Had they offered even a token “loyalty discount,” I never would have looked elsewhere. Moral of the story: shop around. You can save a significant amount of money by checking a dealership about 50 miles west.

Run don’t walk away from here. They pulled a bait and switch on me and then they sold me a truck that they said passed the 200 point inspection and then after a month of driving it, I’ve had to rebuild the engine twice and a large variety of other miscellaneous things don’t work on the car, including trailer lights Back up camera flickers, and so on. Not to mention the entire under body of the truck started rusting off. They had bondo patched, painted it, and then put under coating on it. They clearly didn’t resolve ... Read More

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Google - Dec 5, 2025

Run don’t walk away from here. They pulled a bait and switch on me and then they sold me a truck that they said passed the 200 point inspection and then after a month of driving it, I’ve had to rebuild the engine twice and a large variety of other miscellaneous things don’t work on the car, including trailer lights Back up camera flickers, and so on. Not to mention the entire under body of the truck started rusting off. They had bondo patched, painted it, and then put under coating on it. They clearly didn’t resolve the rust as it all came off with only two years.

Frank P was a great help, very attentive, and worked fast to get me the commercial cab and chassis I needed.

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